What information is collected and why
Certain information is collected to create and manage your account on the 312 platform. This data is collected solely to provide our services, ensure security, and meet legal obligations.
- Name & Date of Birth
- Email address & mobile number
- National ID or passport number (for verification)
- Bank account or mobile banking details
- IP address & device type
- Browser version & operating system
- Information on platform access times and page visits
- Gaming & betting activity logs
Information provided during transactions via bKash, Nagad, Rocket, or bank transfer is collected. All BDT (৳) transaction records are stored securely. Information required for payment processing is shared only with verified payment gateways.
About cookies & browser tracking
The 312 website uses cookies to enhance your browsing experience and keep you logged in. Your preferences and language settings are remembered through cookies.
Essential for login & security
To understand how the site is being used
To save your language & interface preferences
To prevent fraud and misuse
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
How your collected data is used
312 uses your data for specific, limited purposes only. Transparency in every aspect of data use is our commitment.
Your information is used for registration, login, and identity verification.
Your financial information is used to securely process BDT deposits and withdrawals.
Account information is used for problem resolution and answering inquiries.
To detect suspicious activity and keep your account secure.
To analyze usage patterns and improve your gaming experience.
Data retention, security & third parties
Data Security Measures
All data on 312 is protected with SSL encryption. Information stored on the servers remains encrypted. Firewalls and security protocols are in place to prevent unauthorized access. Staff access is limited to only necessary information.
Sharing Data with Third Parties
312 never sells user data. Information may only be shared with third parties in the following limited circumstances:
- Payment gateway (to complete transactions)
- Legal Authorities (as required by law)
- Fraud prevention service providers
Your rights — from accessing your data to having it deleted
Each 312 user enjoys the following rights over their personal data:
You may request to view any information stored in your account. This request can be made through our support team.
You may request corrections to inaccurate or outdated information at any time. Data will be updated following identity verification.
You may request deletion of your personal data after closing your account. No data will be retained beyond our legal obligations.
To exercise these rights, contact us at our support email. For more information, FAQ section View.
Policy Changes & Contact Methods
312 reserves the right to update this Privacy Policy at any time. Changes take effect as soon as they are published on the website. For significant updates, a notification may be sent to your registered email. We recommend reviewing this page regularly.
Support Email: [email protected]
For detailed enquiries, please visit our help center.
Last updated: 2024. The 312 Privacy Policy applies to users in Bangladesh.